company logo
Service Desk - Knowledge Base
  • Go To Digicomply
  • Contact us
  • Go to Customer Portal
GET SUPPORT
  • QUICK OVERVIEW
    • About SGS Digicomply
    • Our Data
    • Key Features
  • GETTING STARTED
    • My Space
    • Start using SGS Digicomply
    • SGS Digicomply for Regulatory Specialists
    • SGS Digicomply for QA and Food Safety users
  • MY ACCOUNT AND PROFILE SETTING
    • License Management
    • User Profile
    • Password
    • Pricing & Plans
    • Notification Settings
    • Language Preferences
    • Security
    • Account Settings
    • Other Functions
  • LABELWISE
    • FAQ
  • MAIN FEATURES
    • Post Management
    • Search & Data Retrieval
    • Notifications
    • Data Feeds
    • Data management (for data team)
    • Top Stories
    • Market Entry Guides
    • Regulatory Catalogue
    • Dossiers
  • BROWSE BY TOPIC
    • FOOD SUPPLEMENTS
    • Food Fraud
    • Food Safety
    • Restricted Substances
  • RESOURCE CENTER
    • Webinars
    • Blog
    • Videos
    • System Status
  • WHAT'S NEW IN SGS DIGICOMPLY
  • GET SUPPORT
    • FAQ
    • Tickets
      Back to home
      1. Service Desk - Knowledge Base
      2. GET SUPPORT
      • QUICK OVERVIEW
        • About SGS Digicomply
        • Our Data
        • Key Features
      • GETTING STARTED
        • My Space
        • Start using SGS Digicomply
        • SGS Digicomply for Regulatory Specialists
        • SGS Digicomply for QA and Food Safety users
      • MY ACCOUNT AND PROFILE SETTING
        • License Management
        • User Profile
        • Password
        • Pricing & Plans
        • Notification Settings
        • Language Preferences
        • Security
        • Account Settings
        • Other Functions
      • LABELWISE
        • FAQ
      • MAIN FEATURES
        • Post Management
        • Search & Data Retrieval
        • Notifications
        • Data Feeds
        • Data management (for data team)
        • Top Stories
        • Market Entry Guides
        • Regulatory Catalogue
        • Dossiers
      • BROWSE BY TOPIC
        • FOOD SUPPLEMENTS
        • Food Fraud
        • Food Safety
        • Restricted Substances
      • RESOURCE CENTER
        • Webinars
        • Blog
        • Videos
        • System Status
      • WHAT'S NEW IN SGS DIGICOMPLY
      • GET SUPPORT
        • FAQ
        • Tickets

      GET SUPPORT

      FAQ

      • What are the frequency of updates in the system?
      • How do I monitor proposed changes to regulations, i.e. those that are being considered but have yet to officially go into effect?
      • How do I find repealed regulations (no longer in effect) and how do I know when this is the case?
      • How are products (ingredients) structured within broader food categories?
      • How far back does the data go in the system?
      • What data about food additives can I find in SGS DIGICOMPLY?
      • What data about product standards can I find in SGS DIGICOMPLY?
      • Can you search the worldwide registration status of a product in the system?
      • Can you search for an ingredient or product across industries (food, supplements, and cosmetics)?
      • Can you search for testing methods, e.g. what is a testing method for 1,4-Dioxane?
      See more

      Tickets

      • What support should I expect?
      • When should I expect to receive the reply to my ticket?
      • How can I report an issue or submit a ticket?
      SGS DIGICOMPLY Service Desk
      • Go To Digicomply
      • Contact us
      • Go to Customer Portal
      • Sign in
      • System Status page