How can I report an issue or submit a ticket?

Learn how to submit a ticket, if you have a question; or if you have an issue.

1) For help go to the top right corner in your account and click on the question mark. Then the following menu opens.
Support ticket form: you choose issue category, write the Issue Title and the issue description.

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2) While searching click on "NO" in this pop-up window that appears to you.

Ticket submit in search

If the question "Did you find what you were looking for?" is answered by "No", then this window appears, where you can explain your issue. Our support team will receive the link of your search query, so the support can be better addressed.

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3) You can contact the support team directly via this email: sgsdigicomply.support@sgs.com 

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4) You can always go to our KNOWLEDGE BASE and find the answers there.

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