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Service Desk - Knowledge Base
FAQ
FAQ
Quick answers to common questions about account, data, search capabilities, and platform features.
General
How Far Back Does the Data Go in the System?
How Often is Information Updated in Digicomply?
What is a Knowledge Point?
Data Scope
What data about food additives can I find in SGS DIGICOMPLY?
What data about product standards can I find in SGS DIGICOMPLY?
What is the best way to obtain information on packaging related policies & Information?
Can you search the worldwide registration status of a product in the system?
Account Management
How Can I Close My Account?
How Can I Renew My License?
How can I invite (or re-invite) the user to our organisation?
Privacy
How We Protect Your Data
Data Privacy in AI Copilot
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