Service Desk - Knowledge Base
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FAQ
1. WELCOME
1.1 Introduction
1.2 Account Settings
1.3 License Management
1.4 Notifications
1.5 Support
1.6 System Status
2. GETTING STARTED
2.1 Start using SGS Digicomply
2.2 My Space, Channels & Bulletins
2.3 Onboarding
3. DATA RETRIEVAL & FEEDS
Data Feeds
4. REGULATORY AGENDA
5. REGULATORY GUIDES
6. FOOD SAFETY
7. RESTRICTED SUBSTANCES
FOOD SUPPLEMENTS
Food Fraud
Restricted Substances
8. NUTRIWISE
9. LABELWISE
FAQ
Preparing a job
Validating artwork
Label Review Workflow
Introduction to Labelwise
Best Practices
10. RESOURCE CENTER
Webinars
Blog
Videos
Practical exercises
Trainings
SECURITY
FAQ
Dossiers
MAIN FEATURES
Post Management
Data management (for data team)
Dossiers
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Service Desk - Knowledge Base
FAQ
1. WELCOME
1.1 Introduction
1.2 Account Settings
1.3 License Management
1.4 Notifications
1.5 Support
1.6 System Status
2. GETTING STARTED
2.1 Start using SGS Digicomply
2.2 My Space, Channels & Bulletins
2.3 Onboarding
3. DATA RETRIEVAL & FEEDS
Data Feeds
4. REGULATORY AGENDA
5. REGULATORY GUIDES
6. FOOD SAFETY
7. RESTRICTED SUBSTANCES
FOOD SUPPLEMENTS
Food Fraud
Restricted Substances
8. NUTRIWISE
9. LABELWISE
FAQ
Preparing a job
Validating artwork
Label Review Workflow
Introduction to Labelwise
Best Practices
10. RESOURCE CENTER
Webinars
Blog
Videos
Practical exercises
Trainings
SECURITY
FAQ
Dossiers
MAIN FEATURES
Post Management
Data management (for data team)
Dossiers
FAQ
Frequently Asked Questions
How can I close my account?
How can I renew my license?
How can I invite (or re-invite) the user to our organisation?
Dossiers
What kind of dossier can I access with an Advanced or Basic licence?
What are the frequency of updates in the system?
How do I monitor proposed changes to regulations, i.e. those that are being considered but have yet to officially go into effect?
How do I find repealed regulations (no longer in effect) and how do I know when this is the case?
How are system items, such as products, ingredients, or substances structured within broader food categories?
How far back does the data go in the system?
What data about food additives can I find in SGS DIGICOMPLY?
What data about product standards can I find in SGS DIGICOMPLY?
What is the best way to obtain information on packaging related policies & Information?
Can you search the worldwide registration status of a product in the system?
Can you search for an ingredient or product across industries (food, supplements, and cosmetics)?
Can you search for testing methods, e.g. what is a testing method for 1,4-Dioxane?
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