Accessing comprehensive food safety data from news, social media, and official sources.
The Incident Search module is designed to cast the widest possible net. It provides comprehensive data coverage, including news articles, social media mentions, and potential duplicates,
To see how it works, please follow the link to Food Safety Intelligence.
Use Incident Search when you want raw, real-time coverage including media buzz and unverified reports. Use FSI when you need strictly official data from governmental bodies that has been deduplicated and verified.
To see how the smart search works, please watch this video guide.
When you open the Incident Search tab, you are presented with a series of interactive charts. These charts allow you to navigate the "Ontology" (the classification system) of the data.
- Commodity - Product or product group, Starting at the broader product group level with "Dairy Products and Analogues," we can delve deeper into specific subgroups like "Cheese and Analogues" and "Milk."
- Hazard - Potential source of harm, starting at the broader group level with "Bio Contaminants," we can focus on subgroups such as "Mycotoxins," and further narrow down to specific substances like "Biotoxins"
- Origin of the issue - Market, where the incident was reported
- Source - Source identifies the website, where the content was collected from.
- Source Categories - Type of the source.
- Market Origin - Market, where the incident happened.
- Incident Category - Control, Recall, Fraud, Outbreak, Consumer Complaint.

Customizing Your View - You can tailor the dashboard to display only the metrics that matter to you.

The Incident Database List - As you scroll down past the charts, you will find the detailed Incident Database. This list updates based on your filters.
- Every post includes a direct link to the original source, allowing for further investigation and verification.
- You can toggle the list view between "Most Recent" (chronological) and "Most Relevant" (based on keyword strength).
- To analyze the data offline, click the EXPORT button on the right-hand side to download the results of your current query.
