- Service Desk - Knowledge Base
- MAIN FEATURES
- Post Management
Can I add a post from an email?
Is it possible to create a post from an email that I receive from external sources such as newsletters and alike?
Yes, it is possible to create a post from an email and also include its attachment. The steps to perform this operation are:
- Go to your user profile and scroll down to the section post creation from email
- Activate the flag
- You are now ready to forward email with attachments to the indicated email address. Once the post is created, you receive an notification inside the application