Setting up dedicated feeds to track alerts, recalls, and fraud records.
Monitoring food fraud is essential for risk mitigation. In SGS Digicomply, there are two primary ways to create a dedicated monitoring feed for fraud-related events: using the Incidents Module or the General Search Tool.
Creating a Feed from the Incidents Module
This method is best for visualizing data through charts before saving your query.
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Navigate to Incidents: Open the dedicated Incidents module.
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Define Scope: Search for the specific ingredients, products, or product categories you wish to monitor.
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Filter by Fraud: Locate the interactive chart labeled "Incident Categories". Click on the slice or bar labeled 'Fraud'.
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Result: The search query and dashboard will automatically update to show only fraud-related records for your selected products.
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Save: Click the Save to Feeds button to finalize your monitoring setup.
Creating a Feed from the Search Tool
This method is best for building precise, text-based queries using specific topics and hazards.
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Navigate to Search: Open the Search tab in the main menu.
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Select Scope: Ensure the "All Posts" tab is selected.
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Apply Filters: In the filter bar, apply the following criteria:
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Refine Search: Add your specific ingredients or products in the search bar (e.g., "Honey," "Olive Oil").
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Save: Once the results appear, click Save to Feeds.
Finalizing Your Feed
Regardless of which method you chose above, the final steps to enable monitoring are the same:
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Name the Feed: Give your feed a clear name (e.g., "Olive Oil Fraud Monitoring").
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Set Notifications: Choose your notification schedule (e.g., Weekly, Daily, or None).
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Sort Order: Specify if you want results ordered by Date (chronological) or Relevancy.
Managing & Exporting Data
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Monitoring: To view your updates, simply navigate to the Feed menu. Here you can view new records, modify the query, remove the feed, or share it with peers.
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Exporting Data:
License Restriction: You can export the outcome of your feed to a downloadable Excel file. Please note that this feature is available exclusively for users with an Ultimate License.