User Profile

Learn how to edit your personal details and manage other account settings.

1)  EDIT Personal Details:

From the Home page of the application, navigate to the upper-right corner and click on ‘Your Profile’. In the drop-down menu, select ‘My Account’ to update your personal information.

• Edit My Profile:

You can update your personal details and add a profile photo, if you wish.

• You can edit your profile:

2) EDIT Email Address:

To change your email address, write to our support team: digicomply.support@digicomply.com

3) EDIT Password:

You can change your password directly from your profile.

1. From the Home page of the application, go to the upper-right corner and click Your Profile.
   
   
2. In the drop-down menu, select My Account.
   
   
3. Locate the Change Password section.
   
   
4. Enter your Old Password, then your New Password, and re-enter the new password to confirm.
   
   
5. Click Save to apply the changes.

PASSWORD SET-UP RULES:

Please note that the password needs to satisfy ALL of the complexity criteria:

• At least one letter in upper case (A;B;C;D;E;F;...)
• At least one letter in lower case (a;b;c;d;e;f;...)
• At least one number (0;1;2;3;4;5;...)
• At least one special character (!;*,@;?;...)

⚠️WHEN YOU FORGET YOUR PASSWORD:

• In the Log in page, enter your email and click on 'Forgot Your Password?'.

• Then you see this:

• You will receive in your mailbox a new message with "Reset your password":

• When you create a new password, then you can go and log in.

When clicking on password reset: if the account exists, an email with the link to reset the password is sent to your inbox. If you do not receive it, there might be the following possible causes:

• The email you are using to log in is not registered in the system. In this case for security reasons, you don't get any message.
• The email was sent but your email system blocked it or moved it to the spam folder.
  
  

4) LANGUAGE PREFERENCES

From the Home page, go to the upper-right corner and click Your Profile. In the drop-down menu, select My Account.

In the Language Preferences section, you can change the content language. Please note that the interface language is English.