In this article, we explain how to provide feedback in a Label Review in Labelwise.
When entering the Label order, select the Market you are doing the Review for and then press Save selected:
Afterward, we should confirm that we have all the necessary elements in the artwork for the Review, meaning select the bottom right "Eye Icon" to see selectable elements in the artwork, as we can see in the example below:
As you can see now, we have all the selectable elements in the artwork visible:
As you can see now we have all the selectable elements in the artwork visible:
Now that we have all the elements in the artwork visible, we can start reviewing. For the purpose of this document, we will only review the Nutrition Information and List of ingredients and Allergen Information.
By clicking the position in the Artwork we opened the "dialog" for Validation Feedback, which is how we provide our Validation as in "Approved", "Approved - See Comment", "N/A" or "Changes Required".
Confirm that we are providing the validation to the right element for which we are reviewing. In this case Nutrition Information.
If it’s not the correct element, simply deselect the element by pressing the X.
Press ADD and choose the correct element.
Let's approve the Nutrition Table. In this case no comments were needed so we simply just press Approve in the bottom right corner.
After providing feedback, the view changes to an overview of your provided feedback and the artwork position changes color based on the type of feedback provided (green for Approved and See Comment and red for Changes Required.
TIPS! In the blue list all unvalidated elements are shown. Use this tool to see what is left to validate on the label.
Let's now Review the element List of Ingredients and Allergen Information! For this one, we will validate it as Changes Required.
You could once again, by clicking the position in the Artwork, open the "dialog" for Validation Feedback. There is also the possibility to use the button Add Feedback.
Press the section on the artwork you would like to validate. You can select multiple parts of the artwork, simply click on all areas you would like to include in the assessment. In this case we have 3 artwork areas we would like to include in the assessment. Then press ADD to add the element you would like to validate. In this case we choose the element List of Ingredients and Allergen Information.
You can scroll between the selected artwork pictures on the arrows to the left and right.
TIPS! If the artwork is in the incorrect position, e.g. upside down, hover with the arrow over the picture. A dialog box will appear with 2 arrows that can rotate the picture. Here you can also remove the selected picture by pressing the X.
Now let’s continue with providing feedback. In this case we would like to inform that the allergen soy is not highlighted.
Show the client what the correct display of allergen information looks like by writing in the Corrective Action section.
TIPS! Remember how you could hover over the pictures and rotate them? There is yet another function that can be used when hovering in this mode. By pressing the symbol to the left, you can copy the text from the picture you are hovering over. An easy way to extract long texts such as ingredient lists.
When providing feedback Changes required it is always mandatory to write the reasoning behind our decision. You therefore need to add a comment with a reference. Click in the top right corner or in the bottom right corner to add a comment.
A new section appears. Either search for previously saved comments or create a new one for this job. Let’s create a new one.
Write your comment and use colors and text formatting of your choosing. In this case we do not want to save this comment in our reference library. We therefore untick the box Share in catalogue and press Create & Attach.
TIPS! Please check out the tutorial How to attach Comments and References to feedback for more information about how to manage comments and references.
You now see that your comment is added to the validation and you just have to click Changes Required to finalize the validation of the element.
To get an overview of your feedback, click and drag the left border of the validation feedback box, to the left.
This view gives a preview of what the final report will look like. Here you can edit your corrective actions and Comments. Simply click on the different sections to edit.
