- Service Desk - Knowledge Base
- INSIGHTS
- Insight Management
How to Create an Insight
In this article, you'll learn how to create a new Insights where you can collect relevant content.
NOTE: Creating Insights is available exclusively to ULTIMATE users.
In the main navigation bar at the top of the page, go to My Space.


Once the page loads, click Create New Insight in the top-right corner.

A dialog box will appear. Enter a name for your new Insight, then click Save.

The dialog will close, and your new Insight will appear in the Insights list.
NOTE: It is not possible to create two Insights with the same name. In case you try to create a new Insight that already exists, the system will inform you about it.